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The MRC has notices a bottleneck in the reception of 9-1-1 calls at the call center mostly due to a very high proportion of non-emergency calls, which are more intended for public works.

The 3-1-1 line was created to overcome this problem. The public is invited to call this number to report all non-emergency calls requiring municipal intervention, including:
• broken water main and flooding;
• road obstacles;
• damaged traffic lanes;
• damaged traffic signs;
• burnt out lights and other problems of this nature.